Chat
For fastest response, chat with our team by clicking the blue icon in the bottom right corner of your screen.
Hours:
Monday – Friday, 8am – 5pm CT in the U.S and Canada
Monday – Friday, 2pm – 11pm GMT and 1am – 1pm GMT in Other Countries
Note: do not include social security numbers and/or credit card information when chatting with our Live Chat agents. You cannot schedule, reschedule, or cancel your appointment by live chat.
Send Email to GED Customer Service
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Additional Resources
Please use the EMAIL FORM above to submit your questions to our dedicated GED Support Team.
FAQs
Visit our FAQ page to see responses to our most frequently asked questions.Testing Accommodations
Visit our accommodations page.Ordering Transcripts & Diplomas
Visit our Grads and Transcripts page. Follow prompts based on the year you credentialed or if you are ordering on behalf of someone else.Online Orders
Support for prep products ordered on GED.com and GED Marketplace. [email protected] Please include your name and order number).Trademark Usage
Questions for Legal about appropriate use of GED-related trademarks.
[email protected]Media Relations
Support for those requiring Media-related communication
[email protected]Employers Interested In GEDWorks and other business-related opportunities
[email protected]General Questions for African Region – International
GED® Africa – Transform your life with the GED® TestFor faster service, please include your first and last name, email, mailing address, and telephone number as listed in your GED student account.
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Telephone
North and South America
1-877-EXAM-GED (877-392-6433)
Monday–Friday, 7:00 a.m.–7:00 p.m. CT;
closed on local holidays.Preguntas en Español
1-877-450-3276
Monday–Friday, 7:00 a.m.–7:00 p.m. CT;
closed on local holidays.Asia Pacific (APAC) Region
+85-2-3077-4923
Monday – Friday, GMT/UTC 20:00 – 12:29Europe, Middle East Region
(toll) +44 204-602-9757
Monday– Friday, GMT/UTC 09:00 – 17:00Africa Region
T: +27 (0) 11 083 8844 (Exam Booking Call Center)T: +27 (0) 11 728 0212 (General Queries)Monday– Friday, CAT 09:00 – 16:00Closed on Local Holidays
Office Locations
WASHINGTON, DC
GED Testing Service – District of Columbia1850 M Street NW, Suite 540
Washington, D.C. 20036
BLOOMINGTON, MN
GED Testing Service – Minnesota5601 Green Valley Dr #150
Bloomington, MN 55437