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Contact Us


For fastest response, chat with our team by clicking the blue icon in the bottom right corner of your screen. 

Monday – Friday, 8am – 5pm CT in the U.S and Canada
Monday – Friday, 2pm – 11pm GMT and 1am – 1pm GMT in Other Countries

Note: do not include social security numbers and/or credit card information when chatting with our Live Chat agents. You cannot schedule, reschedule, or cancel your appointment by live chat.

Common Questions

For log in issues or other frequently asked questions, visit FAQ Page.


Let’s Get You The Info You Need

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  • Email

    Please use the form above to submit your questions to our dedicated GED Support Team.

    Visit our FAQ page to see responses to our most frequently asked questions.

    Testing Accommodations
    [email protected]

    Ordering Transcripts & Diplomas 
    Visit our Grads and Transcripts page. Follow prompts based on the year you credentialed or if you are ordering on behalf of someone else.

    Online Orders
    [email protected] (Support for prep products ordered on and GED Marketplace. Please include your name and order number).

    Trademark Usage
    [email protected]

    Media Relations
    [email protected]

    Employers Interested In GEDWorks
    [email protected]

    General Questions for African Region
    [email protected]

    For faster service, please include your first and last name, email, mailing address, and telephone number as listed in your GED student account.

  • Telephone

    North and South America
    1-877-EXAM-GED (877-392-6433)
    Monday–Friday, 7:00 a.m.–7:00 p.m. CT;
    closed on local holidays.

    Preguntas en Español
    Monday–Friday, 7:00 a.m.–7:00 p.m. CT;
    closed on local holidays.

    Asia Pacific (APAC) Region
    Monday – Friday, GMT/UTC 20:00 – 12:29

    Europe, Middle East Region

    (toll) +44 (0) 161-855-7440
    Monday– Friday, GMT/UTC 09:00 – 17:00

    Africa Region

    T: +27 (0) 11 083 8844 (Exam Booking Call Center)
    T: +27 (0) 11 728 0212  (General Queries)
    Monday– Friday, CAT 09:00 – 16:00
    Closed on Local Holidays

Office Locations


GED Testing Service – District of Columbia
1850 M Street NW, Suite 540
Washington, D.C. 20036

Google Maps


GED Testing Service – Minnesota
5601 Green Valley Dr #150
Bloomington, MN 55437

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